TERMS AND CONDITIONS
Please read these Terms and Conditions carefully before using the https://www.tempoandtime.com website operated by Tempo & Time Ltd.
Your access to and use of the Service is conditioned on your acceptance and compliance with these Terms.
These Terms apply to all visitors, users and others who access or use the service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the Terms then you may not access the Service.
We sell both unworn and pre-owned luxury watches.
Unworn watches come with original brand warranties, boxes and with all seals intact. Availability and delivery times will be quoted separately for each watch within their listing.
Our pre-owned watches are all second hand/used/ vintage in varying conditions. All are checked by our specialists and come with a minimum 12 month warranty (unless otherwise stated). The watch movement is covered under this warranty. However this does not apply to any inappropriate damage caused by mistreatment of your watch. The warranty does not cover damage to bracelets, cases, crystals/glasses, or damage arising from use in water. We do not cover accidental damage or loss. Our Tempo & Time warranty is not transferable.
We are committed to safeguarding and protecting the rights and privacy of individuals, customers and others in accordance with The Data Protection Act 1998; this policy sets out how we will treat your personal information.
WHAT INFORMATION DO WE COLLECT?
Tempo & Time may collect, store and processes the following kinds of Personal Data:
a. information about your computer and about your visits to and use of this website (including your IP address, geographical location, connection data, browser type and version, operating system, referral source, length of visit, page views, and navigation data
b. information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including history of orders, transactions, claims, incidents, information relating to delivery, correspondence on our Site).
c. information that you provide to us for the purpose of registering with us (including email, title, first name, last name, country, password, addresses, telephone number(s), date of birth, preferences). Upon collection, you are informed by a star whether the data to be provided is compulsory or optional.
d. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
e. any other information that you choose to send to us
f. Bank details; Your bank details may be kept in a secured way in order for you to not have to retype them the next time you order. If you do not wish for your bank details to be kept, you can delete them after each order in the “my account” section. If you do not delete your bank details, they will be kept in “my account” until the credit card expiry date. We may also keep your bank details on file if you have previously sold an item, or consigned an item to us. The purpose of said automatic data processing is to improve your experience with us, to identify the persons carrying out a payment and to fight against credit card fraud. You are entitled, at any time, to a right of access, modification and objection by writing a letter to us at Tempo & Time Ltd, Carlton House, 19 West St, Epsom, KT18 7RL, UK.
Some of the data is collected automatically depending on your actions on the website (see paragraph relating to cookies). We collect the information that you provide us with in particular when: – you create your Profile Form; – you purchase or sell a product on the Site; – you browse the Site and consult products; – you take part in a competition; and – you contact our customer service.
USING YOUR PERSONAL INFORMATION
The data that is collected on the Site is intended for Tempo & Time. Tempo & Time neither sells nor shares your personal data to third parties for marketing purposes. However, we may share non-personally identifiable information, such as aggregated user statistics, with third parties without your consent. The data may be transferred to sub-contracting companies with whom Tempo & Time can work within the framework of the performance of its services.
The ways in which we use your personal information may include:
a. to administer the website
b. to improve your browsing experience by personalising the website
c. to enable your use of the services available on the website
d. to send to you goods purchased via the website, and supply to you services purchased via the website
e. to send statements and invoices to you, and collect payments from you
f. to send you general (non-marketing) commercial communications
g. to send you email notifications which you have specifically requested
h. to send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)
i. to provide third parties with statistical information about our users. This information will not be used to identify any individual user
j. to send Trustpilot emails to review us
In addition, we may disclose your personal information:
a. to the extent that we are required to do so by law
b. in connection with any legal proceedings or prospective legal proceedings
c. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
INTERNATIONAL DATA TRANSFERS
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area. You expressly agree to such transfers of personal information.
SECURITY OF YOUR PERSONAL INFORMATION
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. All electronic transactions you make to or receive from us will be encrypted using SSL technology. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
a. the payment of a fee (currently fixed at £10.00); and b. the supply of appropriate evidence of your identity for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
THIRD PARTY WEBSITES
Our Service may contain links to third-party web sites or services that are not owned or controlled by Tempo & Time Ltd.
Tempo & Time Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Tempo & Time Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You agree to defend, indemnify and hold harmless Tempo & Time Ltd and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.
LIMITATION OF LIABILITY
In no event shall Tempo & Time Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Tempo & Time Ltd its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
Without limiting the generality of the foregoing and notwithstanding any other provision of these terms, under no circumstances will Tempo & Time Ltd ever be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Service, these Terms, the subject matter of these Terms, the termination of these Terms or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by Tempo & Time Ltd or any person for whom Tempo & Time Ltd is responsible, and even if Tempo & Time Ltd has been advised of the possibility of such loss or damage being incurred.
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
INFORMATION YOU PROVIDE ABOUT A THIRD PARTY
If you send someone else a communication from the Site, such as sending an invitation to a friend, the information you provide (names, email addresses, etc.) is used to facilitate the communication and is not used by us for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise.
Please let us know if the personal information which we hold about you needs to be corrected or updated.
The data controller responsible in respect of the information collected on this website is Tempo & Time Ltd.
Cookies and other Tracking Technologies In addition to any personal information or other information that you choose to submit to us, we may use a variety of technologies that automatically (or passively) collect certain information whenever you visit or interact with the Site (“Usage Information”), which technologies may be downloaded to your Device (defined below) and may set or modify settings on your Device. This Usage Information may include the browser that you are using, the URL that referred you to our Site, the areas within our Site that you visit and your activities there, your Device location, your Device characteristics and certain Device data, and the time of day, among other information. We may use Usage Information for a variety of purposes, including to assess, enhance or otherwise improve the Site or our activities in connection with them. In addition, we may collect your IP address or other unique identifier (“Device Identifier”) for your computer or other device used to access the Site (any, a “Device”). A Device Identifier is a number that is automatically assigned to your Device used to access the Site, and our computers identify your Device by its Device Identifier. We may access and use Device Identifiers that have already been associated with your device, may modify such identifiers to create a new identifier or associate a wholly new identifier with you or your device. Usage Information may be non-identifying or may be associated with you. Whenever we associate Usage Information or a Device Identifier with your personal information, we will treat it as Personal Information. We may use various new and hereafter developed technologies to collect Device Identifiers and Usage Information about you (“Tracking Technologies”). A few of the methods that may be used to collect Usage Information include, without limitation, the following (and subsequent technology and methods hereafter developed).
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. By default, cookies are not automatically installed except for cookies that are necessary for the functioning of the Tempo & Time website and services. Pursuant to applicable regulations, Tempo & Time will need your authorization before installing any other type of cookies. In order to avoid any disruption due to these systematic authorization requests, and to benefit from uninterrupted browsing, we can memorize your refusal or authorization relating to certain cookies. It should be noted that without certain cookies, Tempo & Time Ltd. cannot guarantee certain orders.
An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Site, and is deactivated or deleted thereafter.
ETAGS OR ENTIRETY TAGS
A feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner ETags are a form of Device Identifier. ETag tracking may generate unique tracking values even where the consumer blocks HTTP, Flash, and HTML5 cookies.
KEEPING YOU INFORMED
We will continue to post on our social media channels so stay tuned for exciting new arrivals, style inspiration and Tempo & Time news. You can also ask questions or enquire about specific products via our social channels, we are still here to help.