At Tempo & Time we recognise that not only is the initial cost of a luxury watch often high, but the aftercare, servicing and repair costs can also be increasingly expensive and prove an arduous task. Using our network of highly experienced and accredited watchmakers, we offer an after care service of the highest quality, that is simple, fast and affordable.
We are able to repair, polish, refurbish and service almost all luxury watch brands – be it a vintage piece that needs a full overhaul or a modern watch that needs a simple tune-up, we always aim for a fast turnaround at a price that is often far less than most manufacturers. We also have an extensive network of component suppliers worldwide, allowing us to source parts for even the rarest of models.
All watches that undergo a full service are returned with a 12-month mechanical warranty upon completion.
Here are our 5 simple steps to making your watch as good as new:
Step 1
Contact us via email or telephone with details of your watch, its malfunction and provide photos if possible.
Step 2
Either arrange an appointment for us to examine the watch or send it to us via post or courier.
Step 3
We will pass the watch to one of our accredited watchmakers who will run diagnostics and recommend the work needed.
Step 4
We will provide you with a quote for the work and, where possible, options of the extent of servicing required.
Step 5
Once the service has been completed and the watch passes testing, we organise a pick up or ship the watch directly back to you.
